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Acceptable Use Policy

Welcome to the ILC Diliman Helpdesk

Let us respond to requests efficiently and serve you better! This support ticket system assigns a ticket number to your support request. If you already filed a ticket, you may use the number to track the status of your request. A valid email address is required to submit a ticket.

Sign in using DilNet Account

We recommend UP Diliman constituents to access our support ticket system using their DilNet account ( when opening a ticket.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.

ILC Helpdesk Advisory is now the official address of ILC Diliman's Online Helpdesk.

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