Let us respond to requests efficiently and serve you better! This support ticket system assigns a ticket number to your support request. If you already filed a ticket, you may use the number to track the status of your request. A valid email address is required to submit a ticket.
We recommend UP Diliman constituents to access our support ticket system using their DilNet account (@upd.edu.ph) when opening a ticket.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket.
helpdesk.ilc.upd.edu.ph is now the official address of ILC Diliman's Online Helpdesk.
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